ClientPulse
Back to home

Terms of Service

Last updated July 24, 2026

By accessing or using ClientPulse (the "Service") — the live product at crm.chakrakali.com and the public demonstration at crm.chakrakali.com/demo — you agree to these Terms of Service. The Service is operated by Aashapura LLC ("Chakra", "we", "us", "our"). If you use the Service for an organization, you accept these Terms on its behalf and confirm you are authorized to do so. If you do not agree, do not use the Service. The italicized notes before each clause are plain-language summaries for convenience only; the full text of each clause governs.

1. Acceptance and eligibility

Use the Service only if you can enter a binding contract and agree to follow these rules.

You must be at least 18 years old (or the age of majority in your jurisdiction) and able to form a binding contract. If you use the Service on behalf of a company or other organization, you represent that you have authority to bind it, and "you" refers to that organization. You agree to comply with these Terms, the Privacy Policy, the Acceptable Use Policy, and the Trademark and Fair-Use Notice, each incorporated here by reference.

2. The Service and the demo

ClientPulse is a CRM that stores your contacts, organizes conversations, and produces AI summaries and engagement scores. The public demo is illustrative and filled with fictional data.

ClientPulse is a customer-relationship platform that lets you store and manage contact records, log and organize conversations and activities, and generate AI-assisted summaries and engagement scores from that information. The demonstration environment at crm.chakrakali.com/demo is provided for evaluation only; it is pre-populated with fictional, seeded sample data and must not be used to store real personal data. We may add, change, deprecate, or discontinue features at any time, and the demo may differ from the live product.

3. Your account and security

You are responsible for everything done under your account and for keeping your credentials safe.

You are responsible for the accuracy of your account information, for safeguarding your credentials and any authentication tokens, and for all activity that occurs under your account. You must notify us promptly at [email protected] of any suspected unauthorized access. We are not liable for loss arising from your failure to secure your account.

4. Contact data and your lawful basis

You control the contact data you import, and you promise you have the legal right to hold and use it.

ClientPulse exists to store and process the personal information of your leads, prospects, and customers ("Contact Data"). As between you and us, you are the data controller for all Contact Data and other content you import or enter ("Your Data"), and we act as the processor on your instructions. You represent and warrant that, for all Contact Data you upload or enter, you have a lawful basis to collect, store, and process it, have given any legally required notices to the individuals concerned, and have obtained any consent required by applicable data-protection and anti-spam laws. You are responsible for responding to those individuals' requests to access, correct, or delete their information, and we will provide reasonable tooling to help you do so.

5. Our role as your processor

We process your CRM data only to run the Service for you — never for our own purposes.

We process Your Data solely to provide, secure, maintain, and support the Service in accordance with these Terms and the Privacy Policy, and on your documented instructions given through the product. We do not sell Your Data and do not use the personal information within it to build independent products, profiles, or models for other customers. Where we engage sub-processors (for example, hosting or authentication), we bind them to obligations no less protective than those in these Terms.

6. Acceptable use and prohibited conduct

No spam, no purchased or scraped lists, no scraping us, no reverse engineering, no reselling access. The full Acceptable Use Policy applies.

Your use of the Service is governed by the Acceptable Use Policy. Without limiting it, you must not: (a) use Contact Data organized in the Service to send spam or unsolicited bulk messages, or to conduct outreach that violates anti-spam, telemarketing, or electronic-communications laws; (b) import, upload, or use purchased, rented, scraped, or otherwise unlawfully obtained contact lists; (c) scrape, crawl, harvest, or systematically extract data, content, or seeded records from the Service, the demo, or our marketing site, whether manually or by automated means; (d) copy, decompile, reverse-engineer, or attempt to derive the source code, models, or scoring logic of the Service, except where this restriction is prohibited by law; (e) resell, sublicense, rent, or provide the Service to third parties as a service bureau, or share access credentials outside your account; or (f) probe, scan, or attempt to circumvent the security, rate limits, or access controls of the Service.

7. AI summaries and engagement scores are assistive

AI summaries and scores are helpful estimates, not professional advice. Decisions you make from them are your own.

The Service uses automated processing to generate summaries of conversations and activities and to estimate engagement or health scores. These outputs are probabilistic, assistive estimates that may be incomplete, outdated, or inaccurate. They are not legal, financial, employment, credit, or other professional advice, and must not be the sole basis for any decision that produces a legal or similarly significant effect on an individual. You are responsible for reviewing outputs before relying on them, and we disclaim liability for decisions or actions taken on the basis of AI-generated summaries or scores.

8. Service availability

We work to keep the Service up but do not promise uninterrupted access; the demo has no availability commitment.

We aim to keep the Service available but do not guarantee that it will be uninterrupted, timely, secure, or error-free. We may perform maintenance, impose usage or rate limits, or suspend access to protect the integrity, security, or performance of the Service. The demo environment in particular is offered without any availability commitment and may be reset at any time.

9. Disclaimers

The Service, including AI output, is provided "as is", without warranties.

THE SERVICE, INCLUDING ALL AI-GENERATED OUTPUT, IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL MEET YOUR REQUIREMENTS OR THAT ANY OUTPUT WILL BE ACCURATE OR RELIABLE.

10. Limitation of liability

Our liability is capped, and we are not liable for indirect or consequential losses.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, Chakra WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR ANTICIPATED SAVINGS, ARISING OUT OF OR RELATING TO THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY. OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF THE AMOUNTS YOU PAID US FOR THE SERVICE IN THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM OR USD $100. Some jurisdictions do not allow certain limitations, so parts of this section may not apply to you.

11. Indemnification

If your misuse of contact data or breach of these Terms causes a claim against us, you cover it.

You agree to defend, indemnify, and hold harmless Chakra, its affiliates, and their personnel from and against any claims, damages, liabilities, and reasonable expenses (including legal fees) arising out of or related to: (a) Your Data or your collection, import, or use of Contact Data, including any claim that you lacked a lawful basis or required consent; (b) your use of the Service in violation of these Terms or the Acceptable Use Policy, including spam or unlawful outreach; or (c) your violation of any law or the rights of any third party.

12. Suspension and termination

We can suspend or close accounts that break the rules; you can leave anytime.

We may suspend or terminate your access, with or without notice, if you materially breach these Terms or the Acceptable Use Policy, if required by law, or to protect the Service or its users from harm (for example, ongoing spam or a security threat). You may stop using the Service and close your account at any time. Provisions that by their nature should survive termination — including data ownership, warranties, disclaimers, limitation of liability, and indemnification — will survive.

13. Data export and deletion on termination

When you leave, you can export your data before it is deleted.

On termination you may, for a reasonable period before deletion, export Your Data in a common machine-readable format using the export tools we provide. After that period, or on your request, we will delete or de-identify Your Data from active systems in the ordinary course, subject to routine backups and any retention required by law. It remains your responsibility to retrieve your export within the stated window.

14. Changes and governing law

We may update these Terms; continued use means you accept them. Governing law is set by the operator.

We may revise these Terms from time to time. Material changes will be posted at crm.chakrakali.com with an updated effective date, and your continued use after they take effect constitutes acceptance. These Terms are governed by the laws of the State of California, United States, without regard to conflict-of-laws principles, and you and we submit to the courts competent in that jurisdiction, except where mandatory local law provides otherwise.

15. Contact

Questions about these Terms? Reach us here.

Questions about these Terms may be sent to [email protected].

ClientPulse

Practice management for consulting teams.

Terms of ServicePrivacy PolicyPayment & Refund PolicyCopyright
© 2026 ClientPulse. All rights reserved.[email protected]