Last updated July 24, 2026
This policy describes billing, cancellations, and refunds for paid ClientPulse plans.
The sample workspace and demo are free and require no payment. You only pay if you choose a paid plan to run your own production workspace at scale.
Paid plans are billed in advance on a recurring basis (monthly or annual) as shown at checkout. Applicable taxes may be added. Payment is processed by our third-party payment provider.
You may cancel at any time from your account. Cancellation stops future renewals; your plan remains active until the end of the current billing period.
Monthly plans are non-refundable for the current period once billed. For annual plans, you may request a pro-rated refund of the unused, unstarted months within 14 days of a renewal by contacting us. Refunds are issued to the original payment method.
If a payment fails, we may retry and may suspend paid features until payment succeeds. Your data is retained during a reasonable grace period.
We may change prices prospectively with reasonable notice. Changes never affect a billing period you have already paid for.
Billing questions or refund requests: [email protected].